All shipping within Australia is arranged through Australia Post and is a Flat Rate of $18, we use a Standard Registered Post. Delivery is up to 14 days.
If you would like to arrange EXPRESS post or Market Pick up please contact Maison Dog Directly.
We send our products worldwide. Please contact Maison Dog if you are outside Australia and we can quote you on this service.
Returns & Exchanges
MAISON DOG will accept returns or exchanges by prior arrangement only and items that are in new condition, unworn, unaltered and free of damages by the customer and their pets .
We allow 14 days for manufacturing faults where Maison Dog will repair or replace at our expense.
Although we do not accept returns for change of mind, We can except an exchange for a bed where the bed ordered was too small and a larger bed is needed on the condition that no pet as been in the bed. All items returned must have all tags attached and be in original packaging where applicable. All exchanges will be arranged at the buyers expense.
We will endeavour to make you and your pet happy, we want you part of our Maison Dog family now and in the future. Please contact us anytime for advise on care of your bed.